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Hi, I'm Mo Helou

I started EarDoc because buying hearing aids should be simple, honest and fair, with real audiology care behind every device. Founder and Principal Audiologist of EarDoc, NeuroAudiology Australia and Mobile Earwax Specialist.

Why I Started EarDoc

Too many people pay too much for hearing aids, get pressured into a decision, and then feel stuck with it. Others put off getting help for years because seeing an audiologist feels slow, expensive or confusing.

I started EarDoc so you can try hearing aids before you commit, with an audiologist looking after you the whole way, in clinic or by telehealth. The same clinical standards as my clinics, with lower overheads and fairer prices.

From One Car To Five Clinics

I grew up and went to school in Tripoli, Lebanon. In Sydney I studied a Bachelor of Medical Science at Western Sydney University and a Master of Clinical Audiology at Macquarie University.

I started my career at Bay Audio, where I was named Rookie Clinician of the Year out of 130 clinicians. Patients kept asking me to remove their earwax and the clinic didn’t offer it, so in November 2022 I started Mobile Earwax Specialist, working weekends from one car while working full time during the week.

Demand grew fast. That led to NeuroAudiology Australia, and today we have five clinics across Sydney, a team of 10, and more than 5,000 patients and 10,000 ears cared for. EarDoc takes everything we’ve learned and makes it available to more Australians.

What I Believe

Every EarDoc patient should get the care I'd want for my own family.

Test First, Sell Never

A proper hearing assessment comes first, and you only get recommended what you actually need.

Fair, Honest Pricing

Lower overheads mean lower prices, with no pressure and no hidden extras.

Try Before You Commit

Wear your hearing aids in your own life first, with an audiologist supporting you the whole way.

Things I'm Proud Of

1. Rookie Clinician of the Year at Bay Audio, out of 130 clinicians.
2. Accredited Audiologist and Full Member of Audiology Australia.
3. Featured in Hearing Practitioner Australia, and appointed Strategic Advisor to Hearing Implants Australia.
4. A trusted guest on 2GB, talking about hearing loss, tinnitus, vertigo and earwax.
5. Speaking at Audiology Australia conferences and serving on the 2025 national conference organising committee.
6. Representing Australia at the Oticon Eriksholm Summer Camp in Denmark.

Giving Back: EarDoc Hearing Foundation

On my first self-funded volunteer hearing mission I saw the need first hand, and I knew I wanted to keep doing this work.

In 2025 I founded the EarDoc Hearing Foundation, a registered health promotion charity. Our missions are self-funded: an ongoing hearing program for children in Lebanon, where I grew up, and a mission to Fiji in early 2026.

For a child who can’t hear, everything is harder: learning to speak, school, making friends. A hearing test can change the direction of their life.

MY DREAM

"Hearing care that doesn't depend on where you live, how much money you have or how well you know the system. More missions, more children tested, and a team strong enough to keep doing this long after it stops being about me."

Mo Helou

Founder, EarDoc

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