The G2 Neuro Processor is the technological core of the Starkey Edge AI mRIC R and represents a major evolution in hearing aid design. Engineered with a dedicated Neural Processing Unit (NPU), this processor handles Deep Neural Network (DNN) operations with exceptional speed and efficiency. Unlike traditional signal processing chips, the G2’s integrated AI structure mimics how the human brain processes sound. It separates tasks into three distinct categories: Sensory (environmental awareness), Subconscious (automatic adjustments), and Conscious (user-initiated actions). This structure allows for real-time sound classification, adapting instantly to dynamic soundscapes such as crowded restaurants or quiet offices. The G2 Neuro Processor can analyze sound, motion, and user intent, combining these insights to deliver an ultra-natural, intelligent listening experience. 

This processor is not only smart but highly efficient. It performs 100 times more processing operations than its predecessor, all while preserving battery life—delivering up to 51 hours of usage on a single charge. It provides heightened clarity, reduced latency, and precise spatial awareness in real-world scenarios. Whether recognizing overlapping voices, wind, or motion-related distortions, the G2 is built to handle complex acoustic environments with ease. By continually adjusting gain and frequency response without noticeable transition artifacts, it ensures that users experience seamless listening regardless of the challenges in their surroundings. 

Edge Mode+ is a standout, industry-exclusive feature of the Starkey Edge AI series that empowers users to take control of their hearing environment with a simple tap or app command. Unlike static listening modes, Edge Mode+ performs an immediate, on-demand analysis of the current acoustic environment and then enhances hearing aid performance accordingly. Upon activation, users can choose whether they want to prioritize speech enhancement, noise reduction, or allow the device to automatically apply an optimal balance of both. This customization is especially useful in real-life unpredictable scenarios—such as sudden crowd noise or when someone begins speaking from across a room.

The technology behind Edge Mode+ leverages the AI-powered G2 processor to provide fast, targeted processing that adjusts beyond the standard fitting programs. It can improve the signal-to-noise ratio by up to 13 dB, providing significant advantages in environments with overlapping conversations, background hums, or sharp transients. For users who frequently navigate complex listening situations, Edge Mode+ acts as a reliable tool to regain control without waiting for automatic systems to catch up. It enhances clarity without sacrificing comfort, making hearing aids smarter and more responsive to real-time needs. 

The Starkey Edge AI mRIC R hearing aids come equipped with advanced Bluetooth capabilities, including Bluetooth Low Energy (LE) Audio. This next-generation protocol allows users to enjoy high-quality audio streaming from phones, tablets, TVs, and other Bluetooth-enabled devices while consuming significantly less power than traditional Bluetooth. The aids are also Auracast™-ready, which means they can receive audio broadcasts from public systems in environments like airports, theaters, and event venues. Users can control playback and sound settings directly from their smartphones or even from their Apple Watch, enabling fast, discreet adjustments on the go.

Beyond streaming, these wireless controls are tightly integrated into Starkey’s broader ecosystem. The hearing aids communicate with each other through near-field magnetic induction (NFMI) for seamless ear-to-ear signal management. This ensures balanced hearing between both ears and synchronizes environmental adjustments automatically. The My Starkey app enables real-time adjustments and saves those preferences for future sessions, offering a truly personalized hearing experience. Whether watching a movie, taking a call, or navigating public announcements, the wireless features offer convenience and superior sound fidelity. 

The My Starkey app serves as a comprehensive control center that brings together all the functionalities of the Edge AI mRIC R hearing aids into one user-friendly interface. Through the app, users can adjust volume, change programs, initiate Edge Mode+, access translation and transcription features, and view health metrics. It provides a visual representation of hearing aid status, battery levels, and environmental noise levels. The app is compatible with both Android and iOS platforms and offers special integrations for Apple Watch, giving users fingertip control without needing to touch the hearing aids themselves. 

In addition to hearing control, the app enhances quality of life through wellness tracking and support. It features tools like “Find My Hearing Aids,” real-time remote programming via TeleHear, and diagnostic Self Check scans that alert users to issues with microphones, receivers, or processors. With added support for step tracking, fall detection, and balance assessment, the app transforms the hearing aid into a health monitoring tool as well. It not only empowers users to take control of their hearing but also promotes safer, more informed lifestyle habits through data and interactivity. 

Starkey has reimagined the hearing aid as a multifunctional health device, embedding sophisticated sensors that offer more than just sound amplification. One of the most life-saving features is Fall Alert. Using built-in accelerometers and gyroscopic sensors, the device can detect falls and automatically notify emergency contacts with the user’s GPS location. This is especially vital for older users or individuals with balance issues. Complementing this is the Balance Assessment feature, which helps track stability and offers insight into potential fall risks through standardized balance tests. These tests and results are accessible via the My Starkey app.

Beyond safety, the Edge AI mRIC R also includes wellness tools that support daily routines and proactive health monitoring. It tracks steps and overall activity levels, encouraging users to maintain mobility. The app allows for custom reminders, whether it’s taking medication or cleaning the hearing aids, with alerts delivered visually and audibly through the hearing aids themselves. Self Check diagnostics empower users to run hardware checks on demand, ensuring all components are functioning correctly. These health and wellness integrations position the hearing aids as true wearable tech that extends well beyond traditional auditory support. 

Starkey’s Smart Assistant provides voice-activated support that transforms how users interact with their hearing aids. Activated through the My Starkey app, the Smart Assistant functions much like a virtual concierge, allowing users to control their hearing aids using natural voice commands. Whether it’s adjusting volume, changing programs, or asking for the weather, the Smart Assistant can handle a wide range of tasks without requiring physical input. This is especially useful for users who may have difficulty navigating smartphone interfaces or accessing tiny device buttons. 

The Smart Assistant also offers real-time troubleshooting, helping users diagnose and resolve common hearing aid issues quickly. If a user is having trouble hearing, the assistant can suggest running a Self Check, adjusting program settings, or even connecting them to remote support via TeleHear. It goes beyond generic voice AI by focusing on hearing-specific use cases, making it uniquely tailored to the needs of hearing aid users. Combined with wellness prompts and integration into the broader app ecosystem, Smart Assistant adds another layer of accessibility and empowerment. 

TeleHear is Starkey’s teleaudiology platform designed to bridge the gap between users and hearing professionals. This remote care feature allows for real-time consultations and asynchronous programming updates, meaning users can request adjustments without having to visit the clinic in person. Through the My Starkey app, users can connect via secure video or messaging interfaces, describe their concerns, and receive personalized setting updates that are pushed directly to their hearing aids. It’s a valuable tool for anyone with limited mobility, a busy schedule, or who lives in a remote location. 

In addition to convenience, TeleHear enhances user satisfaction by offering fast, responsive support. Audiologists can monitor hearing aid performance, make data-driven recommendations, and fine-tune settings without disrupting the user’s routine. This system not only reduces the number of in-person appointments needed but also provides a new level of accessibility in hearing healthcare. For users who want ongoing professional input without logistical barriers, TeleHear ensures that help is always just a tap away.