Starkey Edge AI Custom – ITE R | ITC R | HS R
$2,200.00 – $3,950.00
Starkey’s custom rechargeable range includes the ITE R, HS R, and ITC R, listed here from largest to smallest. While each is larger than the CIC model, they retain key features like rechargeability, and IP68-rated water and dust resistance. The ITE R also includes a built-in telecoil for compatibility with looped environments. Designed for a secure, personalised fit, all three models are available in technology levels 24, 20, and 16.
Please Note:
All hearing aids listed on this page are sold individually (not as a pair).
If you require a device for each ear, please be sure to add two to your cart.
Features:
- New G2 Neuro Processor:
A next-gen chip with a neural processing unit (NPU) that mimics brain-like hearing for faster, smarter sound processing with 100x the power of its predecessor.
- Telecoil (ITE R only):
A telecoil, or T-coil, is a small component added to hearing aids to enhance their functionality. It’s essentially a tiny copper wire loop embedded inside the device. Originally designed to work with landline telephones, it has since been adapted for broader use in hearing systems.
- Edge Mode +:
An on-demand AI feature that instantly boosts speech clarity or reduces noise based on user-selected preferences in difficult listening environments.
- Bluetooth and Wireless Controls:
Supports Bluetooth LE Audio and Auracast™, enabling seamless, low-power streaming and app/device integration including Apple Watch control.
- My Starkey App Integration:
A central control hub for customizing sound, accessing health data, locating lost aids, and enabling features like Translate, Transcribe, and Smart Assistant.
- Health & Wellness Features:
Includes fall detection, step counting, cognitive activity tracking, and a self-guided balance assessment.
- Smart Assistant:
Voice-activated assistant that adjusts hearing aid settings, finds your phone, answers questions, and handles tasks hands-free
- Telehear:
Provides remote hearing aid adjustments and virtual consultations with your hearing professional via live or asynchronous sessions.
- Translate:
Real-time audio translation of over 70 languages directly through the hearing aids via the My Starkey app.
- Transcribe:
Converts live speech into readable text in real time, with the option to save or share transcripts from the app.
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What We Love about Starkey Edge AI
✔ Edge Mode+ On-Demand AI Processing (24, 20, 16)
All Edge AI models include Edge Mode+, which uses AI to optimise for speech clarity or comfort in noisy environments. Activation method differs by tier: the 24 model enables faster processing and gesture/tap access (via select models), while lower tiers rely on manual or app activation.
✔ Multi-Domain Noise Reduction System (All Tiers – Performance Varies)
- Includes Speech-in-Noise, Machine Noise, Transient, and Wind Reduction — with reduction amounts varying by tech tier:
- 24: Speech-in-noise up to 22 dB, Machine Noise 22 dB, Transient 15 dB, Wind 35 dB
- 20: Speech-in-noise 10 dB, Machine 12 dB, Transient 9 dB, Wind 19 dB
- 16: Speech-in-noise 8 dB, Machine 7 dB, Transient 6 dB, Wind 10 dB
✔ G2 Neuro Processor with DNN (24, 20, 16)
All models run on Starkey’s next-gen chip featuring an integrated Neural Processing Unit (NPU). The 24 model executes the highest level of real-time DNN processing with 100x the performance of its predecessor.
✔ Motion-Based Optimisation (24, 20, 16)
All tech levels benefit from sensor-driven motion detection, allowing automatic switching to omnidirectional mode and adjusting directionality when walking, running, or moving. SNR improves by up to 3 dB during motion.
✔ Multi-Day Battery Life (24, 20, 16)
The Starkey RIC 312 is a battery-powered receiver-in-canal model offering up to 5–6 days of use from a single size 312 zinc-air battery, depending on usage and streaming. It delivers consistent performance across all technology levels, providing reliable all-day power without the need for daily recharging.
✔ Real-Time Transcription (24, 20)
Converts live speech into readable text in real time using the My Starkey app. Note that this is only available on the 24 and 20 technology level.
✔ Real-Time Translation (24)
Supports over 70 languages with live audio translation streamed directly into the hearing aids, exclusive to the 24 technology level
✔ Onboard Fall Detection and Balance Tracking (24)
Integrated sensors detect falls and notify emergency contacts through the My Starkey app. Also includes built-in balance assessment tools to support health monitoring.
✔ Advanced App + Tap Controls (24)
The only model that enables tap-to-activate Edge Mode+, app-free user adjustments, and Apple Watch integration. All tech levels use the My Starkey app, but only 24 combines app, button, and tap access.
✔ Multiflex Tinnitus Pro (24, 20)
Only the 24 model includes the advanced Multiflex Tinnitus Pro, offering 16-channel masking, adjustable modulation, and safety alerts. Lower models have standard Multiflex masking without the advanced configuration.
Detailed Specs
| Features | Feature Description | Edge AI 24 | Edge AI 20 | Edge AI 16 |
| Popularity | Our most popular technology levels | 75.7% | 18.2% | 6.1% |
| Return Rate | The percentage of our customers who returned their hearing aid for a full 100% refund during their 30-day trial period. | 13.4% | 16.5% | 19.6% |
| Technology Level | Tech level reflects how advanced the hearing aid’s features are. The more dynamic your lifestyle, the more capability you’ll likely need. | Elite | Enhanced | Essential |
| Channels | Channels split sound into frequency ranges like lows, mids, and highs. More channels allow the hearing aid to fine-tune sound for better clarity and speech understanding. | 24 | 20 | 16 |
| Speech-In-Noise Reduction | Helps separate speech from background noise in busy environments. Makes conversations clearer by reducing distracting sounds. | 22 dB | 10 dB | 8 dB |
| Transient Noise Reduction | Softens sharp, jarring sounds like clanging dishes or sudden bangs. Helps keep unexpected noises comfortable without affecting speech. | 15 dB | 9 dB | 6 dB |
| Machine Noise Reduction | Reduces constant background sounds like fans, engines, and appliances. Makes steady noise less distracting so speech stays clear. | 22 dB | 12 dB | 7 dB |
| Wind Noise Reduction | Minimises wind interference during outdoor activities. Enhances comfort and clarity without compromising speech. | 35 dB | 19 dB | 10 dB |
| Transcribe | Turns speech into real-time text, like subtitles for everyday conversations. Helps you follow along by reading what’s being said. | ✔ | ✔ | |
| Multiflex Tinnitus Pro | An advanced version of Starkey’s tinnitus therapy tool. Allows your provider to personalise relief sounds more precisely for your needs. | ✔ | ✔ | |
| Edge Mode + Personalisation | Lets you fine-tune Edge Mode+ in the app to match your needs. Choose to boost speech or dial down background noise. | ✔ | ✔ | |
| Translate | Helps you converse across languages by translating speech in real time. Available through the app with an internet connection. | ✔ | ||
| Edge Mode + Automatic | Once on, it uses AI to auto-adjust as your environment changes. Keeps enhancing speech or reducing noise without you lifting a finger. | ✔ | ||
| Voice AI | Uses your iPhone as a remote mic to stream speech directly to your hearing aids. Boosts clarity with smart signal enhancement for challenging listening situations. | ✔ | ||
| Edge Mode + Onboard Control | Gives you flexible control of Edge Mode+ right from your hearing aids or the app. Activate it with a button press, double tap, or through My Starkey. | ✔ |
New G2 Neuro Processor
The G2 Neuro Processor is the technological core of the Starkey Edge AI mRIC R and represents a major evolution in hearing aid design. Engineered with a dedicated Neural Processing Unit (NPU), this processor handles Deep Neural Network (DNN) operations with exceptional speed and efficiency. Unlike traditional signal processing chips, the G2’s integrated AI structure mimics how the human brain processes sound. It separates tasks into three distinct categories: Sensory (environmental awareness), Subconscious (automatic adjustments), and Conscious (user-initiated actions). This structure allows for real-time sound classification, adapting instantly to dynamic soundscapes such as crowded restaurants or quiet offices. The G2 Neuro Processor can analyze sound, motion, and user intent, combining these insights to deliver an ultra-natural, intelligent listening experience.
This processor is not only smart but highly efficient. It performs 100 times more processing operations than its predecessor, all while preserving battery life—delivering up to 51 hours of usage on a single charge. It provides heightened clarity, reduced latency, and precise spatial awareness in real-world scenarios. Whether recognizing overlapping voices, wind, or motion-related distortions, the G2 is built to handle complex acoustic environments with ease. By continually adjusting gain and frequency response without noticeable transition artifacts, it ensures that users experience seamless listening regardless of the challenges in their surroundings.
Telecoil (ITE R only)
A telecoil (or T-coil) is a tiny coil of copper wire built into many Starkey hearing aids, designed to improve sound quality in specific situations by picking up magnetic signals directly from compatible sound sources. Originally created to enhance phone conversations with landline phones, today’s telecoils have broader applications, especially in public environments equipped with induction loop systems.
When activated, the telecoil bypasses the hearing aid’s microphone and instead picks up the magnetic audio signal transmitted by the loop system. This can dramatically reduce background noise and echo, making it much easier to hear clearly in challenging listening situations like theatres, churches, meeting halls, airports, and service counters. It’s particularly valuable for people who often attend public events or places with assistive listening technology in place.
Starkey hearing aids that include a telecoil allow users to switch to this mode either manually or through an app (like the Thrive Hearing Control app, for Livio or Evolv AI devices). Some models include both a telecoil and directional microphones, giving users the flexibility to choose which input works best for the situation.
For telephone use, telecoils can pick up sound from compatible handsets without the risk of acoustic feedback, offering clearer and more comfortable phone calls, especially for those who struggle with standard mobile or landline conversations.
If you’re someone who regularly attends looped venues or prefers better clarity on the phone, choosing a Starkey hearing aid with a telecoil is a worthwhile consideration.
Edge Mode +
Edge Mode+ is a standout, industry-exclusive feature of the Starkey Edge AI series that empowers users to take control of their hearing environment with a simple tap or app command. Unlike static listening modes, Edge Mode+ performs an immediate, on-demand analysis of the current acoustic environment and then enhances hearing aid performance accordingly. Upon activation, users can choose whether they want to prioritize speech enhancement, noise reduction, or allow the device to automatically apply an optimal balance of both. This customization is especially useful in real-life unpredictable scenarios—such as sudden crowd noise or when someone begins speaking from across a room.
The technology behind Edge Mode+ leverages the AI-powered G2 processor to provide fast, targeted processing that adjusts beyond the standard fitting programs. It can improve the signal-to-noise ratio by up to 13 dB, providing significant advantages in environments with overlapping conversations, background hums, or sharp transients. For users who frequently navigate complex listening situations, Edge Mode+ acts as a reliable tool to regain control without waiting for automatic systems to catch up. It enhances clarity without sacrificing comfort, making hearing aids smarter and more responsive to real-time needs.
Bluetooth and Wireless Controls
The Starkey Edge AI mRIC R hearing aids come equipped with advanced Bluetooth capabilities, including Bluetooth Low Energy (LE) Audio. This next-generation protocol allows users to enjoy high-quality audio streaming from phones, tablets, TVs, and other Bluetooth-enabled devices while consuming significantly less power than traditional Bluetooth. The aids are also Auracast™-ready, which means they can receive audio broadcasts from public systems in environments like airports, theaters, and event venues. Users can control playback and sound settings directly from their smartphones or even from their Apple Watch, enabling fast, discreet adjustments on the go.
Beyond streaming, these wireless controls are tightly integrated into Starkey’s broader ecosystem. The hearing aids communicate with each other through near-field magnetic induction (NFMI) for seamless ear-to-ear signal management. This ensures balanced hearing between both ears and synchronizes environmental adjustments automatically. The My Starkey app enables real-time adjustments and saves those preferences for future sessions, offering a truly personalized hearing experience. Whether watching a movie, taking a call, or navigating public announcements, the wireless features offer convenience and superior sound fidelity.
My Starkey App Integration
The My Starkey app serves as a comprehensive control center that brings together all the functionalities of the Edge AI mRIC R hearing aids into one user-friendly interface. Through the app, users can adjust volume, change programs, initiate Edge Mode+, access translation and transcription features, and view health metrics. It provides a visual representation of hearing aid status, battery levels, and environmental noise levels. The app is compatible with both Android and iOS platforms and offers special integrations for Apple Watch, giving users fingertip control without needing to touch the hearing aids themselves.
In addition to hearing control, the app enhances quality of life through wellness tracking and support. It features tools like “Find My Hearing Aids,” real-time remote programming via TeleHear, and diagnostic Self Check scans that alert users to issues with microphones, receivers, or processors. With added support for step tracking, fall detection, and balance assessment, the app transforms the hearing aid into a health monitoring tool as well. It not only empowers users to take control of their hearing but also promotes safer, more informed lifestyle habits through data and interactivity.
Health & Wellness Features
Starkey has reimagined the hearing aid as a multifunctional health device, embedding sophisticated sensors that offer more than just sound amplification. One of the most life-saving features is Fall Alert. Using built-in accelerometers and gyroscopic sensors, the device can detect falls and automatically notify emergency contacts with the user’s GPS location. This is especially vital for older users or individuals with balance issues. Complementing this is the Balance Assessment feature, which helps track stability and offers insight into potential fall risks through standardized balance tests. These tests and results are accessible via the My Starkey app.
Beyond safety, the Edge AI mRIC R also includes wellness tools that support daily routines and proactive health monitoring. It tracks steps and overall activity levels, encouraging users to maintain mobility. The app allows for custom reminders, whether it’s taking medication or cleaning the hearing aids, with alerts delivered visually and audibly through the hearing aids themselves. Self Check diagnostics empower users to run hardware checks on demand, ensuring all components are functioning correctly. These health and wellness integrations position the hearing aids as true wearable tech that extends well beyond traditional auditory support.
Smart Assistant
Starkey’s Smart Assistant provides voice-activated support that transforms how users interact with their hearing aids. Activated through the My Starkey app, the Smart Assistant functions much like a virtual concierge, allowing users to control their hearing aids using natural voice commands. Whether it’s adjusting volume, changing programs, or asking for the weather, the Smart Assistant can handle a wide range of tasks without requiring physical input. This is especially useful for users who may have difficulty navigating smartphone interfaces or accessing tiny device buttons.
The Smart Assistant also offers real-time troubleshooting, helping users diagnose and resolve common hearing aid issues quickly. If a user is having trouble hearing, the assistant can suggest running a Self Check, adjusting program settings, or even connecting them to remote support via TeleHear. It goes beyond generic voice AI by focusing on hearing-specific use cases, making it uniquely tailored to the needs of hearing aid users. Combined with wellness prompts and integration into the broader app ecosystem, Smart Assistant adds another layer of accessibility and empowerment.
Telehear
TeleHear is Starkey’s teleaudiology platform designed to bridge the gap between users and hearing professionals. This remote care feature allows for real-time consultations and asynchronous programming updates, meaning users can request adjustments without having to visit the clinic in person. Through the My Starkey app, users can connect via secure video or messaging interfaces, describe their concerns, and receive personalized setting updates that are pushed directly to their hearing aids. It’s a valuable tool for anyone with limited mobility, a busy schedule, or who lives in a remote location.
In addition to convenience, TeleHear enhances user satisfaction by offering fast, responsive support. Audiologists can monitor hearing aid performance, make data-driven recommendations, and fine-tune settings without disrupting the user’s routine. This system not only reduces the number of in-person appointments needed but also provides a new level of accessibility in hearing healthcare. For users who want ongoing professional input without logistical barriers, TeleHear ensures that help is always just a tap away.
Translate
The Translate feature built into the My Starkey app is designed to make cross-language communication seamless. Using real-time AI translation, the app can detect spoken foreign languages and convert them into the user’s preferred language, delivering the translation audibly through the hearing aids. This allows users to actively engage in conversations they otherwise couldn’t understand. Whether traveling, engaging with non-English-speaking service providers, or interacting in multicultural settings, Translate significantly broadens the user’s communicative reach.
What makes this feature especially powerful is its integration with Starkey’s sound processing technology. Translations are not only accurate but also intelligently filtered to reduce background noise and emphasize the speaker’s voice. Users can view the transcript of the conversation in the app, providing both auditory and visual reinforcement. With support for over 70 languages and dynamic language switching, Translate transforms the hearing aids into real-time communication tools that support inclusivity and confidence.
Transcribe
Transcribe is another innovative accessibility feature that turns the Starkey Edge AI hearing aids into powerful assistive devices for understanding spoken language. It captures spoken words in real time and converts them into on-screen text via the My Starkey app. This is especially beneficial for users who may struggle with comprehension in noisy environments, group discussions, or educational settings. The visual support helps users follow along more comfortably and reduces the cognitive load of trying to decipher unclear speech.
Beyond live captioning, the Transcribe feature offers functionality for saving and sharing transcripts. This is useful in professional or academic settings where notes need to be reviewed later or distributed to others. It also supports users who may have memory or processing challenges, enabling them to revisit past conversations. By combining real-time audio input with contextual awareness and customizable filters, Transcribe enhances accessibility and makes communication more reliable and inclusive.
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FAQ's
How do hearing aids work?
Hearing aids work by picking up sound through a microphone, amplifying the sound via an internal amplifier, and then delivering the sound to the ear through a speaker. Modern hearing aids also have advanced features to reduce background noise and focus on speech clarity.
What types of hearing aids are available?
- There are several types of hearing aids, including:
- Behind-the-Ear (BTE): Worn behind the ear with a tube leading to the ear canal.
- In-the-Ear (ITE): Worn inside the outer ear, covering the entire ear.
- In-the-Canal (ITC): Fits partially inside the ear canal.
- Completely-in-Canal (CIC): Small and fits completely inside the ear canal.
- Receiver-in-Canal (RIC): The receiver (speaker) sits inside the ear canal, while the rest of the device is worn behind the ear.
How do I know which hearing aid is right for me?
The type of hearing aid that is right for you depends on factors such as the severity of your hearing loss, lifestyle, and personal preferences. An audiologist can assess your hearing loss and help recommend the most suitable hearing aid based on your needs.
Are hearing aids covered by insurance?
Coverage for hearing aids varies by insurance provider and plan. Some health insurance policies may cover the cost of hearing aids, while others may offer partial reimbursement. It’s important to check with your insurance provider for specific details on coverage.
Can hearing aids connect to other devices?
Yes, many modern hearing aids offer Bluetooth connectivity, allowing them to pair with smartphones, televisions, and other devices for hands-free communication or audio streaming. You can adjust settings and control the volume via smartphone apps or remotes.
How do I clean and maintain my hearing aid?
To maintain your hearing aid, clean it regularly using a soft cloth or a hearing aid brush to remove dirt and wax buildup. Avoid using water or harsh chemicals. You should also store your hearing aid in a dry place when not in use to prevent moisture damage.
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