Description
IN-CLINIC PACKAGE
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| SERVICES | $1,699 |
| Hearing Diagnostic Assessment A comprehensive evaluation of your hearing thresholds followed by a personalised discussion of your communication goals and lifestyle to ensure your hearing solution is optimally matched to your needs. | |
| Impression Taking A quick, painless procedure where we take an exact mould of your ear canal to ensure your hearing aid or earmould fits securely and comfortably. | |
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Tailored Prescription Moulds
Custom-made ear moulds designed from your ear impressions to ensure your hearing aids fit securely, sound clear, and feel comfortable throughout the day.
$250 per ear, included in the $1,699 |
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| Hearing Aid Prescription Fitting A personalised session where your hearing aids are adjusted, tested, and fine-tuned to match your hearing needs and ensure they feel natural, clear, and comfortable from day one. | |
| Hearing Aid Counselling (Follow Up) An essential check-in after your fitting to fine-tune your hearing aids, address any concerns, and ensure your hearing experience is progressing as expected. | Unlimited For 1 Year |
| Telehealth A remote consultation that allows you to connect with your audiologist from home for support, adjustments, or guidance without needing to attend the clinic in person. | Unlimited For 1 Year |
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EarCosystem Access
An exclusive membership that connects you to the latest hearing news, troubleshooting tools, hearing aid guides, community events, and giveaways, both online and in person.
Includes Unlimited Resources, Tutorials, Guides, News and Community Access (Coming Soon) |
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| Select |
IN-CLINIC PACKAGE
$1,699
- Hearing Diagnostic Assessment A comprehensive evaluation of your hearing thresholds followed by a personalised discussion of your communication goals and lifestyle to ensure your hearing solution is optimally matched to your needs.
- Impression Taking A quick, painless procedure where we take an exact mould of your ear canal to ensure your hearing aid or earmould fits securely and comfortably.
- Tailored Prescription Moulds Custom-made ear moulds designed from your ear impressions to ensure your hearing aids fit securely, sound clear, and feel comfortable throughout the day.
$250 per ear, included in the $1,699
- Hearing Aid Prescription Fitting A personalised session where your hearing aids are adjusted, tested, and fine-tuned to match your hearing needs and ensure they feel natural, clear, and comfortable from day one.
- Hearing Aid Counselling (Unlimited For 1 Year) An essential check-in after your fitting to fine-tune your hearing aids, address any concerns, and ensure your hearing experience is progressing as expected.
- Unlimited For 1 Year Telehealth A remote consultation that allows you to connect with your audiologist from home for support, adjustments, or guidance without needing to attend the clinic in person.
- Earcosystem Access An exclusive membership that connects you to the latest hearing news, troubleshooting tools, hearing aid guides, community events, and giveaways, both online and in person.
Includes Unlimited Resources, Tutorials, Guides, News and Community Access (Coming Soon)
IN-CLINIC PACKAGE
Our most popular option, the Clinic Package includes full in-clinic hearing care. From diagnostic assessments and impression taking to prescription moulds and precise hearing aid fitting. It also comes with unlimited in-clinic follow-ups and unlimited telehealth support for one full year, plus an annual review and full access to our Earcosystem platform. It’s perfect for those who want hands-on support and long-term results.
Frequently Asked Questions (FAQ)
What does the In-Clinic Package cover?
It includes a full diagnostic hearing assessment, ear impressions, custom prescription moulds, professional hearing-aid fitting, unlimited in-clinic follow-ups for 12 months, unlimited telehealth support for one year, an annual review, and access to our Earcosystem resources.
How is the Mobile Package different?
You receive the same clinical services as the In-Clinic Package, plus two home-visit follow-ups. Unlimited in-clinic and telehealth support are still included, giving you the flexibility to alternate between clinic, telehealth, and home appointments.
What is “unlimited telehealth” and when is it useful?
Unlimited telehealth means you can book as many video or phone consultations as you need within the first year. It’s ideal for quick troubleshooting, remote fine-tuning, app guidance, or follow-up chats when you can’t make it to the clinic.
How many follow-up appointments do I really need?
Most clients attend two to three follow-ups in the first few months, but you can book additional sessions any time during your unlimited period to fine-tune comfort, sound quality, or app features.
Are hearing aids themselves included in the package price?
The package covers all professional services and support; hearing aids are purchased separately so you can choose the exact model and technology level that suits your needs and budget.
Can I purchase the hearing aids separately without a service package?
No. We currently only supply hearing aids alongside our comprehensive service packages to ensure they’re precisely fitted, programmed and followed up. Proper assessment, custom moulding and ongoing support are essential for optimal hearing performance and comfort.
Is private health insurance or the Hearing Services Program (HSP) applicable?
Many clients can claim part of the diagnostic assessment or hearing-aid costs through private health extras, and eligible pensioners or veterans may receive HSP subsidies. We’ll supply itemised invoices to help you claim. Please do not hesitate to book a free telehealth with one of our qualified audiologists to discuss your options. BOOK HERE
When does my 12-month support period start and how do I book?
The 12-month clock starts on the day of your initial hearing-aid fitting appointment. You can book through our online calendar or via email; telehealth links are sent automatically once your booking is confirmed.
Helping you hear better every day. Our team is here to support your journey with comfort, care, and confidence.
